Customer Services

COVID 19 Update - Please bear with us whilst we work to safely deliver your order as soon as we can. Orders placed using standard UK Delivery should arrive within 15 working days. We’ll keep you updated should this change, thank you for your understanding.

At JTF we’re here for you, priding ourselves on delivering a fantastic shopping experience each and every day. If you have a question about a product, store opening times or an order you’ve placed with us – you can contact us via any of the following

 By Email

[email protected]


If you want to contact a specific store;

The opening times, contact numbers and addresses can be found on our store locator page.


Or if you'd prefer to write to us;

Customer Services


Walkers Industrial Estate,

Ollerton Road,



NG22 0PQ